Convert the contact center interactions into strategic customer experience intelligence with VOZIQ’s cloud-based text analytics solutions.
See the Solution in Action
Why contact centers always struggle with some of the most basic CX questions?
Uncover answers and identify opportunities from the already-captured contact center interactions.
See VOZIQ’s cloud-based text analytics in action.
Convert you latent asset – contact center interactions – into strategic insights about customer issues, intent, sentiments and efforts.
Extract customer sentiments from interactions, and map them with CRM data for granular segmentation.
Customer Experience Analytics>>
Identify at-risk customers, predict churn, and deploy smart routing and proactive strategies to prevent customer churn.
Predictive Churn Reduction>>
Build data-driven quality monitoring, coaching and performance management to improve FCR, AHT, CSAT, Transfers.
Contact Center Efficiency>>
See how VOZIQ’s Text Analytics converts your contact centers into strategic customer intelligence hubs.
Try VOZIQ’s Text Analytics Free for 90 Days! It’s Totally Hassle-Free!
VOZIQ’s teams of experts are helping reputed companies to solve complex contact center puzzles.
Just upload your customer interactions data to VOZIQ’s secure cloud, and start solving complex contact centers puzzles. It is as easy as that!
Powerful Insights; Hassle-Free Engagement; Demonstrable ROI
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13th Floor, Reston,
Virginia, 20190, USA
Phone: (888) 427-2328
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