CSE Con Badge
VOZIQ is a proud sponsor of Customer Service Experience Conference 2016. Get your complimentary discovery pass below. …
Contact Center Perspectives (9th March, 2016)
Call centers are the battleground for competition, and can generate over $20 million in revenue just by making simple changes in their processes. Data can be utilized to provide a personalized experience to customers by service agents. All this and more in this week’s CCTR …
Customer Experience Perspectives (2nd March, 2016)
How do you improve CX? What is its ROI? Where does data fit into all this? And how can you reduce customer effort? Answers to all these questions and more in this week’s CX Perspectives. We are sure you will have a great time going …