VOZIQ Launches New Multi-KPI Customer Experience Analytics Solution for Contact Centers
VOZIQ Team
April 26, 2016
VOZIQ’s new Multi-KPI Customer Experience Analytics Solution for Contact Centers dramatically transforms the customer experience while maximizing the utility of the contact center data! Reston, VA, April 25, 2016 – – VOZIQ, the Reston, Virginia-based company that helps businesses leverage contact center customer interactions as …
Customer Experience Perspectives (15th April, 2016)
April 15, 2016
How can we improve CX? Where does innovation fit in the CX space? Is customer journey mapping a critical part of any CX program? And how can we provide seamless customer experience? Answers to all these questions and more in this week’s CX Perspectives. We …
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