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4 Customer Loyalty Books You Must Read in 2022
Building a successful business boils down to having a loyal customer base. In today’s world, where the competition gets fierce by the minute, gathering a loyal customer base is a tricky feat to achieve. Here are our picks that are sure to help you fill …
Why Measuring Churn Risk across Customer Lifecycle Is Critical for Recurring Revenue Businesses
For any business, customer churn is an indispensable, bitter truth. But it’s always possible to minimize the churn risk. Most businesses – in some or the other manner – already have a churn reduction mechanism in place. However, the problem is that many of these …
Brinks Home CEO William Niles in talks with Credit Suisse’s Kevin McVeigh
The company achieves a 400 basis point retention improvement 2021-2022 driven by AI and machine learning At VOZIQ AI, we have been talking about how AI-driven, proactive retention interventions through care and marketing can enable subscription businesses to unlock precedented value by driving customer retention, …
VOZIQ Customer Intelligence Roundup – June Edition
Every month, we put together the best resources from around the web to help recurring revenue businesses navigate customer retention and experience challenges, and stay on top of the latest trends. The June edition of our Customer Intelligence Roundup entails a retrospective as well as …
VOZIQ Customer Intelligence Roundup – May Edition
Every month, we put together the best resources from around the web to help recurring revenue businesses navigate customer retention and experience challenges, and stay on top of the latest trends. The May edition of our Customer Intelligence Roundup entails a retrospective as well as …