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Five Ways Decoding Sentiments Can Nurture Long-Term Loyalty
Vasudeva Akula
Sentiment analysis, also known as opinion mining, helps customer-facing businesses know their customers better and build stronger relationships with them. This is because sentiments have a critical role in a buying decision and customer life cycle. Customers associate them with the product or service and …
The Best on Customer Intelligence – August Edition
VOZIQ Team
Customer expectations have been going through a shift. However, there are a few fundamentals customer-focused businesses are expected to be aware of. We have found the best of the internet on customer service and building loyalty. These Five Universal Truths About CX Have Lasted 22 …
12 Considerations Retention Leaders in the Pest Control Industry can Rely on
Over the years, we have met executives from several pest control companies and realized that customer retention is one of their topmost priorities. However, for most of them, retention programs haven’t delivered the desired outcomes. The primary reason is the limitation of traditional churn prediction …
The Best on Customer Intelligence – July Edition
Loyal customers are an incredible and ultimate asset to a business. However, building this asset for the long term requires a customer-obsessed mindset, understanding your customers, and letting them know that you are worth paying for. This is even more crucial today as the competition …
4 Customer Loyalty Books You Must Read in 2022
Building a successful business boils down to having a loyal customer base. In today’s world, where the competition gets fierce by the minute, gathering a loyal customer base is a tricky feat to achieve. Here are our picks that are sure to help you fill …
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