Customer data comes from various sources. However, most customer issues reach the company through contact centers. They act as a…
VOZIQ TeamMay 24, 2018
Sometimes text analytics project in your company may not go the way you envisioned for multiple reasons. It could…
Sudarshan NinjoorJuly 27, 2015
Effective data visualization tells the user, at a glance, everything that is necessary to know. Hence the dashboards need to…
VOZIQ TeamMay 19, 2015
Processing all the customer data and creating actionable customer analytics is a very complex task. It requires coordinated efforts by…
Vasudeva AkulaFebruary 18, 2015
For a company, initiating into big data is a huge step, something that has the potential to transform the face…
Ganesh KulkarniJanuary 9, 2015