Capture customer experience data from all channels and touch points such as agent notes, surveys, IVR menu choices and web clickstreams. Integrate them with CRM and billing data to enhance the sample.
VOZIQ’s Predictive Customer Churn Reduction Solution
Now prevent customer churn by leveraging the customer experience insights to understand what drives cancellations,
identify customers most likely to churn, and save them with routing APIs and data-driven strategies.
Understand how VOZIQ’s Predictive Churn Reduction Solution
Unifies Customer Intent and Effort, Predicts Customer Behavior, & Helps You Reduce Customer Churn.
Operational Support for ROI
Powerful Insights; Hassle-Free Engagement; Demonstrable ROI