Create a rich pool of data with a large sample by bringing together data from various customer touch points, customer interactions metadata, along with transactions and demographic data.
VOZIQ’s Contact Center Efficiency Solution
Now identify and mitigate issues that result into repeat calls and higher call handle time by aggregating customer interactions
and metadata from various channels, and applying VOZIQ’s cloud-based text analytics.
Understand how VOZIQ’s Predictive Churn Reduction Solution
Unifies Customer Intent and Effort, Predicts Customer Behavior, & Helps You Reduce Customer Churn.
Operational Support for ROI
Powerful Insights; Hassle-Free Engagement; Demonstrable ROI