Capture customer experience data from largest sample of your customers. Aggregate agent notes, surveys and integrate with data from CRM and billing systems for further segmentation.
VOZIQ’s Customer Experience Analytics Solution
Now demystify customer experience by leveraging the call center agent notes as a strategic source of intelligence about your customers,
their sentiments and the drivers of the sentiments.
Understand how VOZIQ’s Customer Experience Analytics Solution Maximizes the Utility of Already-Captured Contact Center Interactions & Transforms the Customer Experience.
Operational Support for ROI
Powerful Insights; Hassle-Free Engagement; Demonstrable ROI