What’s Affecting the Finance Industry?

The finance industry is undergoing a lot of changes that are directly affecting the way this industry needs to work. Major trends in the industry include –

  • Consumer skepticism towards financial services providers
  • Emergence of technology – mobile and social
  • Changing financial goals, behavior and expectations of the consumers
  • Growing regulatory pressures

Financial services companies need to go an extra mile to grow their customer-base, attain profitability, and avoid regulatory threats.

VOZIQ - Finance Industry Solution

VOZIQ’s Solution for Finance Industry

VOZIQ offers powerful analytics, a library of finance industry-specific frameworks, and intuitive operationalization features to help you translate customer intelligence into an unbeatable competitive edge.

Advanced Customer Intelligence

Finance Industry Voice of Customer-Big

Voice of Customer

Understand real needs-wants, drivers of sentiments and behaviors, and engagement opportunities.

Finance Industry Topics and Categories

Topics and Categories

Analyze contact center interactions to identify topics as well as categorize them into pre-defined categories.

Solution Tailored for Finance Industry

Tailored Solution

In-built library of industry benchmarks, keywords, and analysis frameworks for accurate, relevant, and actionable insights.