Analyze Post-Call Agent Notes With Cloud-Based Text Analytics to Enhance Customer Experience and Reduce Customer Churn.
Get a free, 90-day access to VOZIQ’s Customer Experience Solution for contact centers. The cloud-based text analytics solution helps contact centers leverage the post-call agent notes as a source of strategic customer experience intelligence about customer sentiments, customer intent, and customer effort.
Collaborate with VOZIQ’s data scientists to create a unified view customer perception of your product and services from the data which already captured.
The 90-day Guided Trial gives you access to –
- Text Analytics to analyze contact center agent notes as a unique way to understand customer sentiment by specific issue types
- V-Smart Technology to unify existing customer profile data and the dynamic interaction data to create a full picture of your customer
- VOZIQ’s team of data scientists which will help you throughout the 90-day period
Get 3 High-Value Customer Experience Reports Absolutely Free!
At the end of the trial, extract following reports based on your data –
- Text Analytics on 1 Month Historical Data
- Customer Sentiment by Issue Type, Customer Tenure, Geo, Life Time Value, Product Types etc.
- Top 5 Opportunities to Improve Customer Experience & Reduce Customer Churn
How it Works?