Explainable AI to Turn Your Care Agents into Retention Superstars!
Agent Connect arms your call center agents with key customer health indicators whenever an at-risk customer is on call.
Now, your retention effort gets triggered early in the customer life cycle when the risk is still low and the customer is still looking to get simpler issues resolved.
Agent Connect also leads to a dramatic increase in retention interventions that have significantly lower costs than expensive, last minute offers.
VOZIQ thus helps you retain more customers without increasing your total retention budget.