Proven Strategies That Will Plug The Leaky Bucket Of Customer Revenue
Industries across verticals are losing customers at an alarming rate even today. In fact, the average churn rate among U.S. companies is more than 23%. At this rate, a company that has 1 million customers with a $500 ARPU would end up losing the business of …
30 Handpicked Resources for Customer Retention Leaders – October 2019 Edition
This document contains a collection of 30 highly popular articles that appeared on the internet in the third quarter of 2019. Our curators had a gala time picking the best of the lot and we are very happy to present it to customer-obsessed leaders like …
VOZIQ Awarded a 2019 CRM Excellence Award
VOZIQ’s Customer Retention Agent Connect Honored for Helping Clients Improve the Customer Experience Reston, VA (5 July 2019) — VOZIQ announced today that TMC, a global, integrated media company, has named VOZIQ’s eXplainable AI product Customer Retention Agent Connect as a recipient of a 2019 …
50 Handpicked Resources for Customer Retention Leaders – April 2019 Edition
This article contains a collection of 50 highly popular articles that appeared on the internet in the first quarter of 2019. Our curators had a gala time picking the best of the lot and we are very happy to present it to customer-obsessed leaders like …
VOZIQ Launches ‘Agent Connect,’ an Explainable AI Product to Enable Large-Scale Customer Retention Programs
Reston, VA (4 Apr 2018)- VOZIQ, an enterprise cloud-based application solution provider that enables recurring revenue businesses to drive large-scale predictive customer retention programs, announced the launch of its new eXplainable AI (XAI) product ‘Agent Connect’ to help businesses enhance proactive retention capabilities of their …
VOZIQ Receives 2019 Product of the Year Award
VOZIQ’s AI/ML-Based Predictive Customer Retention Solution Wins 2019 Product of the Year Award Reston, VA (27 Mar 2019) — VOZIQ, a leading provider of Cloud-based Actionable AI Solutions for Predictive Customer Retention to recurring revenue businesses, announced today that TMC, a global, integrated media company, has named VOZIQ’s …
Top 10 customer retention pitfalls to avoid this year
According to research from Bain and Company, increasing customer retention by just 5% can lead to a whopping 25%-95% increase in revenue. To reduce churn, companies must analyze the most prevalent causes and start taking actions to address them in their combat against high attrition …
Improving Customer Retention Strategies with Unstructured Data
Unstructured data is any information that isn't specifically structured for machines to understand easily. According to Gartner, unstructured data accounts for 80% of the business information but most businesses don’t effectively leverage it. …
VOZIQ’s Most Popular Customer Intelligence Blog Posts of 2018
VOZIQ’s effort in articulating thoughts on leadership ideas around customer retention was recognized and well received by our fellow readers in 2018. …