Even a small reduction in customer churn leads to a considerable impact on the bottom-line by helping companies retain their…
Ganesh KulkarniAugust 31, 2015
Big Data is discussed everywhere today. Big data IS everywhere today. The idea of big data is compelling. In many…
VOZIQ TeamAugust 17, 2015
Sometimes text analytics project in your company may not go the way you envisioned for multiple reasons. It could…
VOZIQ TeamJuly 27, 2015
(This is the part 3 of a 3-part series – ‘Future of Enterprise Contact Centers’. Read Part 1 and Part 2.)…
VOZIQ TeamJuly 16, 2015
Disruptions in business fundamentals happen in sudden, sharp shifts which open unexpected opportunities for the companies. At the same time,…
VOZIQ TeamJuly 2, 2015
Today, customers have become very demanding. They are more knowledgeable and have access to a greater amount of options…
VOZIQ TeamJune 19, 2015