If you are in charge of customer retention in a recurring-revenue business, you know that your competition is always trying…
Vasudeva AkulaNovember 30, 2018
This blog has a collection of highly popular articles that appeared on the internet in the last quarter and have…
VOZIQ TeamOctober 1, 2018
Telecommunication businesses have seen the adverse effects of customer churn on company revenue. With the challenging dynamics in the telecommunications…
Swatwik ThogataSeptember 10, 2018
Proactive engagement is an approach to customer support, where companies actively make the first move to understand their customers and…
Sudarshan NinjoorAugust 10, 2018
With the growing competition among businesses in today’s market, the chances of distinguishing your business from your competition is diminishing…
VOZIQ TeamAugust 3, 2018
Today, one poor customer service experience can trigger a customer to switch to your competition. According to a Forrester report,…
Vasudeva AkulaJuly 24, 2018