This article contains a collection of 50 highly popular articles that appeared on the internet in the first quarter of…
VOZIQ TeamApril 10, 2019
According to research from Bain and Company, increasing customer retention by just 5% can lead to a whopping 25%-95% increase…
Sudarshan NinjoorMarch 1, 2019
Unstructured data is any information that isn't specifically structured for machines to understand easily. According to Gartner, unstructured data accounts…
Sudarshan NinjoorJanuary 25, 2019
VOZIQ’s effort in articulating thoughts on leadership ideas around customer retention was recognized and well received by our fellow readers…
VOZIQ TeamJanuary 18, 2019
At first glance, chief marketing officers (CMOs) and contact center leaders may seem to have little in common. The CMO…
Vasudeva AkulaJanuary 11, 2019
Although 2018 was hailed as a year of reckoning by Forrester in its predictions last year, reality didn’t turn out…
Vasudeva AkulaJanuary 4, 2019