Customer RetentionFeatured Why Is Customer Churn Persistently High Regardless of Companies’ Sustained Efforts? Regardless of their relentless efforts, brands across industries suffer from churn problems in today’s competitive world. As shown in the…VOZIQ TeamJune 11, 2019
Customer Retention 50 Handpicked Resources for Customer Retention Leaders – April 2019 Edition This article contains a collection of 50 highly popular articles that appeared on the internet in the first quarter of…VOZIQ TeamApril 10, 2019
Customer RetentionFeatured Top 10 customer retention pitfalls to avoid this year According to research from Bain and Company, increasing customer retention by just 5% can lead to a whopping 25%-95% increase…VOZIQ TeamMarch 1, 2019
Customer RetentionFeatured Improving Customer Retention Strategies with Unstructured Data Unstructured data is any information that isn't specifically structured for machines to understand easily. According to Gartner, unstructured data accounts…VOZIQ TeamJanuary 25, 2019
Customer Retention VOZIQ’s Most Popular Customer Intelligence Blog Posts of 2018 VOZIQ’s effort in articulating thoughts on leadership ideas around customer retention was recognized and well received by our fellow readers…VOZIQ TeamJanuary 18, 2019
Customer Retention How CMOs Can Collaborate With Contact Center Leaders To Boost Customer Success At first glance, chief marketing officers (CMOs) and contact center leaders may seem to have little in common. The CMO…Vasudeva AkulaJanuary 11, 2019