Regardless of their relentless efforts, brands across industries suffer from churn problems in today’s competitive world. As shown in the…
VOZIQ TeamJune 11, 2019
This article contains a collection of 50 highly popular articles that appeared on the internet in the first quarter of…
VOZIQ TeamApril 10, 2019
According to research from Bain and Company, increasing customer retention by just 5% can lead to a whopping 25%-95% increase…
VOZIQ TeamMarch 1, 2019
Unstructured data is any information that isn't specifically structured for machines to understand easily. According to Gartner, unstructured data accounts…
VOZIQ TeamJanuary 25, 2019
VOZIQ’s effort in articulating thoughts on leadership ideas around customer retention was recognized and well received by our fellow readers…
VOZIQ TeamJanuary 18, 2019
At first glance, chief marketing officers (CMOs) and contact center leaders may seem to have little in common. The CMO…
Vasudeva AkulaJanuary 11, 2019