Churn SolutionCustomer Retention Embrace Proactive Engagement to Reduce Churn Risk Proactive engagement is an approach to customer support, where companies actively make the first move to understand their customers and…VOZIQ TeamAugust 10, 2018
Churn SolutionCustomer Retention Role of Text Analytics in Managing Customer Churn and Increasing Loyalty There is a generally accepted notion that structured data represents only 20% of the information available to an organization, which…VOZIQ TeamMarch 14, 2018
Churn SolutionCustomer Retention [Infographic] 5 Ways to Drive Customer Retention Actions with VOZIQ’s Predictive Text Analytics Solutions Acquiring a new customer is anywhere from 5 to 25 times more expensive than retaining an existing customer according to…VOZIQ TeamNovember 10, 2017
Churn SolutionMust Read Drive Business Impact with Proactive Customer Retention Strategies Multifaceted interactions and transactions between customers and organizations often make it difficult to evaluate individual and collective experiences, identify churn…VOZIQ TeamOctober 20, 2017
Churn SolutionFeaturedMust Read Prescriptive Analytics: The Solution to Reduce Churn through Definite Actions More and more recurring-revenue businesses are looking at previously untapped sources of customer data from contact centers to create deeper…VOZIQ TeamJuly 4, 2017
Churn SolutionFeatured 5 Best CX Strategies to Reduce Customer Churn in 2017 In an era of intense competition, the customer experience is often the main differentiator. Once a sale is complete, the…VOZIQ TeamMay 9, 2017